International Society for Performance Improvement
Central Florida Chapter
Topic: Performance Partnering: Proactive & Reactive Performance Consulting
Networking & Snacks: 6:00 p.m. to 6:20 p.m.
Chapter Announcements: 6:20 p.m. to 6:30 p.m.
Chapter Speaker: 6:30 p.m. to 8:00 p.m.
Trainers are expected to practice performance consulting with their clients in an effort to bring measureable results from money spent on learning. This presentation is designed for trainers who want to become better business partners to their clients in their role as learning developers. The Performance Partnership presentation exposes participants to Handshaw’s two-part process.
The first part of the process focuses on creating proactive consulting relationships with key business leaders in the organization. For trainers, this is often a challenge. Participants will be shown examples of positive and negative behavior and will be able to visualize the process as they watch one team of participants perform a live role-play during the session.
The second part of the process focuses on re-framing. Many training professionals cringe when a client suggests, “We need to do some good old-fashioned, back to basics training.” During the second portion of the presentation, participants will learn how to handle this request in a way that yields better results for the participant and the client. One team of participants will develop skills using a re-framing exercise that allows them to become both consultant and client as they practice turning a training request into a performance consulting opportunity.
JetBlue University is located at 8265 Hangar Blvd., Orlando, FL 32827. JetBlue U is situated on the NE area of the Orlando Int'l. Airport property. Take 528 to Goldenrod Rd. and go South. Take the first right, on to Cargo Rd. Take the next immediate right, on to Hangar Blvd. Take the second entrance on the right, to enter the JetBlue U facility. At the gate, buzz the receptionist and let them know you're here for the ISPI event. They will raise the gate and you can proceed through. Turn to the left and park anywhere there is an open spot.